Thank You so very much Mr Martin and Ms Bire. We thank you for having stayed in our Hotel and are glad you enjoyed it. Our guests praise the helpful staff and the comfy rooms in their reviews. Free parking. Regarding the breakfast choice, we have taken a note of your remark. Breakfast buffet was good, 572contact, Responsable réception at Best Western Plus Hotel Le Rive Droite & SPA, responded to this review We would like to thank you for your very kind comment and for staying at our hotel. We look forward to welcoming you back. However, for the price it is a great hotel. DESCRIPTION_SAISIR_NUMERO_BEST_WESTERN_REWARDS, DESCRIPTION_VOUS_ALLEZ_RECEVOIR_MOT_PASSE. Patience is a virtue. Popular attractions Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception are located nearby. Small, but very tasteful room with a big terrace, absolutely gorgeous food in the restaurant - perfect!! We had dinner there several times as well. Best wishes for 2019! Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thank you for such a positive review and the top rating. Very pleasant hotel. We look forward to the pleasure of welcoming you back on another occasion. Recently remodeled hotel with modern finishes. The location is great, the service excellent, the room very comfortable with a splendid view and extremely clean, which is quite appreciable. Best Western Plus Hotel Le Rive Droite & SPA: Trip to Lourdes - See 136 traveller reviews, 132 candid photos, and great deals for Best Western Plus Hotel Le Rive Droite & SPA at Tripadvisor. It is no more than 10 minutes walk to the centre. We'll pay for our aperitifs and leave, thank you." This was a last-minute booking change, and after seeing the property we immediately opted for another night. We regret that the location was not entirely to your liking. Kind Regards, Thais ARAUJO Assistante commerciale. Best regards. Please don't hesitate to let us know your preference next time. We want to inform you that we are starting a complete renovation and reorganization of our smallest rooms. After driving into clutter and mayhem of the commercialized Lourdes, I was so happy to find this perfectly appointed Modern hotel in the heart of Lourdes. Please know that your comments give us an idea of future improvements we could do regarding our services such as the room and bathroom sizes that we're about to enlarge around December. To his credit, he did waive the cost of the aperitifs. We got a taxi there (10 euros) from the train station. This has put a smile on my face for the rest of the day! It's also great to know that our hotel met your expectations and that you were satisfied by our value for money. We're glad you enjoyed your stay with us. If you are driving it has convenient free parking. The rooms are quite compact, but have everything you need and the garden facing rooms have a small balcony on which to sit and enjoy the breathtaking view of the mountains. I loved that there is a small veranda with an amazing view. Anyway, temper rising. Upon entering the hotel you climb a small set of stairs, there is a wheelchair elevator to the right of the entrance. The location was ideal, only about six minutes to walk to the Sanctuary. Not a big hotel came with good facilities and amenities. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thanks for this nice review. The room was surprisingly small (by U.S. standards), but comfortable and I had no complaints. Then at 9.50 am as we just put down our cutlery , the lady said your finished breakfast and a man came over and took our plates away in a flash, again we felt that we had to leave the breakfast room before we had a chance to swallow our last bite. Ani, a staff member was so sweet and kind that she helped us print our boarding passes. Best wishes, M. Martin, General Manager. nice place, good location, friendly staff, helpful too. It is so clean and well appointed. It is located within the city of Lourdes. The team and I are so happy we could make your stay so great. Kind regards, M. Martin, General Manager. This is the only hotel I would consider in the future, as I go to Lourdes every year. Front desk staff were very sweet & wonderful and spoke great english. Your recommendations are truly appreciated. You can also see the 24 photos Hotel Best Western Beausejour We were given 2 rooms for a family of 5. However, the language barrier did not take away from the excellent service we got from this hotel's people. What a pleasure to know that the cleanliness lived up to your expectations! You have to take a cab to the airport and it is about 35 euros. Best Western Plus Hotel Le Rive Droite & Spa - A safety deposit box, a lift and a carpark as well as views of the river are featured at Best Western Plus Hotel Le Rive Droite & Spa. Best wishes, M. Martin, General Manager, Dear Guest, Thanks for this review relative to your experience with Best Western Beauséjour Lourdes hotel. It was just outside the station and not even a minute's walk. We are glad to know that you find the staff nice. The bathrooms have a bathtub and the amenities are great People at the front desk were very nice and there is a small business center where I was able to print my boarding pass The hotel includes parking spot which is just in front and complimentary I will definitely recommend it to everyone! The location of the hotel just off the town centre makes it peaceful. Come and experience our hotel near the major tourist attractions. We are thrilled you enjoyed the view onto the Pyrenees. Room is clean. Looking forward to seeing you soon. We appreciate your compliment to the staff and thank you for letting us know about your varied experience. Hint: some rooms have a full bath with shower, the others just have a tiny shower stall. Our team sincerely appreciates your kind words. The elevator, like the hotel room is to European standards. Large free car park. Most accommodations in Lourdes, France are locally owned. Best regards, P. Martin, Bonjour, Thank you for have taking time to share your comments following your recent stay with us. We are thrilled that you had a pleasant stay at the Hotel Best Western Beauséjour Lourdes. Breakfast was cold continental with the option to cook your own boiled eggs, many people took eggs expecting them to be cooked, great fun when they cracked then open and raw egg fell onto their plates. Pic du Jer was closed and when I checked with the reception, they didn't know what was closed or opened. Then the receptionist gave us a horrible room, after we complained he gave us a better room. The hotel also organised our airport transfers and these were cheaper than using a local taxi. The hotel could use more English speaking personnel as they do get guests from all over the world. Hope your stay in Lourdes was otherwise enjoyable and hope to see you back someday soon. Another plus for the hotel is it is very near to the train station. We are very much looking forward to welcoming you back in the future. Guests praise the locale. Room was not so big, but adequate in size, separate toilet and a bathroom with a good shower. The room was nice. The staff first gave us room which was occupied by others and upgraded with a terrible room. Food was very nice. It is hard to beat this hotel for value and comfort. This hotel is in a good location to walk to everything. As a first-timer to Lourdes, arriving late on the last train, I was pleased that the hotel was a quick, short walk from the train station. Small, poorly decorated rooms with uncomfortable beds. While husband was at confession, I took a break in the front sitting area. The bed was comfortable and we had a good night sleep. We thank you for your confidence to our hotel and it is indeed every year a great pleasure to welcome you at our hotel the Best Western Beausejour in Lourdes. A Best Western with a traditional taste both in style and appearance. The car park beside the hotel is free. Don't hesitate to book one of a higher category next time. There was plates banging every second, even another guest on the table next to us jumped with the fright of the banging that was going around us. Well done. We are glad that you had a pleasant stay with us and that the room met your expectations. For us its very importan,t to klnow what the customers think about our services to improve our quality. Please note that we offer larger bedrooms like the Prestige or Family rooms. Our room had a private roof terrace & had a very comfortable double bed which was perfect for a good nights rest after a day of walking & siightseeing. We are pleased that the room was to your liking. The management was extremely helpful and also The grotto is at a walkable distance and also there are quite a few eateries around. We are delighted that so much of your stay with us met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, positive feedback from a returning guest is truly rewarding. Based on webpage reserved a triple room, which was really no bigger than double. What to expect: Some of the rooms are VERY tiny even for European standard but cute, clean, and well arranged. The actual guest rooms are all clean and modern with Grohe fixtures. It has a nice restaurants and the food was great. We all look forward to the pleasure of welcoming you back to Hotel Best Western Beauséjour Lourdes. I wish you had reported the issue at the breakfast immediately. We would like to thank you again for recommending us to future travelers. Views from the hotel are very good too which is nice. Thanks for pointing out the good quality of our breakfast and dinner; we are glad you enjoyed the food we served. A very lovely boutique hotel facing a river and 7mins walking distance to the Sanctuary of Our Lady of Lourdes. We look forward to the pleasure of welcoming you and your mother back on your next visit. Then the air conditioning was put on , another way to get us out of the room, it was a damp day in Lourdes and there was no need for the air con. Best Regards, M. Martin, General Manager, Dear Guest, Thank you for such a positive review. Pascal M, Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Bonjour, Thank you for have taking time to share your comments following your recent stay with us. We really enjoyed our 2 nights stay here while traveling through the Dordogne. We hope you enjoyed visiting Lourdes. Arrived tired, hungry and grumpy, quiet the standard disposition for a middle aged man. We arrived fr Marseille past 2 in the afternoon fr the train station which is literally a short walking distance fr this hotel. Book Best Western Plus Hotel Le Rive Droite & SPA, Lourdes on Tripadvisor: See 136 traveller reviews, 132 candid photos, and great deals for Best Western Plus Hotel Le Rive Droite & SPA, ranked #15 of 188 hotels in Lourdes and rated 4.5 of 5 at Tripadvisor. The BW internet reservation was changed from BW rewards with free Breakfast to Flex rate no breakfast by hotel. Yours sincerely, M. Martin, General Manager, Dear Guest, Thanks for this nice review. Thanks so much for taking the time to share your kind comments. We thank you too for your loyalty. The 2 staff members were completely unprofessional and we could not enjoy our breakfast as they were on a mission rush us out. My only wish would be for a bigger bed in the room for us both. We look forward to the pleasure of welcoming you and your mother back on your next visit. This happened at both BW in France so beware. we will surely go back to OUR FRIENDS as we go to lourdes very frequently and will never change BEST WESTERN HOTEL RIVE DROIT PLUS, our gem of a place in WONDERFULL LOURDES, Very pleased with this hotel. This Lourdes hotel offers superior service in a breathtaking setting in the Hautes-Pyrenees region of France. All staff were extremely helpful. coffee and minibar in room. We stayed here for 2 nights in January 2019 in a Privilege Queen Room, a modern room on the 3rd floor with a nice view of the town from the bedroom and the bathroom. Staff is very helpful and breakfast buffet is well organized. Toiletries provided are of good quality. The day that you visited our restaurant, my-self the owner wasn't informed about this problem. My wife has mobility issues so we rented a scooter for her to get around. Spent 3 nights in this really nice Hotel, with super helpful staff, spotless comfortable rooms and a substantial tasty breakfast. We are glad that you had a pleasant stay at the Hotel Best Western Beauséjour Lourdes and that the room met your expectations. It is always rewarding for us to welcome a returning guest. After this, we'll have less but larger renovated rooms with new bathrooms. Both Jerome and our young lady waitress could not have been more pleasant. For information, city of Lourdes disposed a city bus that goes every 10 minutes from Hotel to Sanctuary and back. We are looking forward to welcoming you again for a longer stay. We wish you all the best and we are looking forward to welcome you again soonly. Staff is very pleasant and helpful and told me to reach the baths at the Basilica at 8 a.m. to be taken among the earliest or wait 3 hours or so. Pascal M, Propriétaire at BEST WESTERN Hotel Beausejour Lourdes, responded to this review Thank you for your comment. Kind Regards. 10 cents? Other hotel amenities include heated outdoor swimming pool, free private guest parking and gift shop. Best wishes, M. Martin, General Manager, Dear Guest, We sincerely appreciate your kind comments about your recent visit. Best wishes, M. Martin, General Manager. the hotel is located just in front of the river, and many restaurants and shops nearby. If you happen to find yourself in Lourdes, France, you may want to consider staying at Best Western Hotel Beausejour. We all look forward to the pleasure of seeing you again in the near future. The location of the hotel is strategic when travelling via train. We are very glad you spent an enjoyable moment in our Hotel & could appreciate our different services. WiFi is good. 5 minutes walk to the Sanctuary. We thank you again for taking the time to leave your comments above and we sincerely look forward to welcome you again. Super hotel and just 5 minute walk to all that Lourdes has to offer. We thank you too for your loyalty. So thank you for have staying 5 days with us and we hope that all together you had a pleasant stay in our hotel and that you enjoyed visiting Lourdes and we hope to have the occasion to welcome you back in the future. Show Prices. We did not opt for breakfast included as there are so many Cafe's in Lourdes to choose from. Breakfast choices were adequate. Negative: Really, there's nothing to write here! Best price guaranteed and exclusive deals. We are glad to know that you find the staff nice. A real improvement.... larger and enjoying a walk in waterfall shower though pls note, no bath. Thank you for speaking so highly of your dining experience, we are delighted that all your expectations were met. Kind Regards, carlosechevarria2000, Manila, Philippines. His vegetables are quite simply sublime! We look forward to seeing you again. We chose it as it had a parking space. We are pleased to know that you had a great time in our hotel ideally set in a strategic position that brings transport options to our guests and must-see attractions closer. 10 to 15 minute walk to the Grotto. We had breakfast at 12 euros. Best regards, Best Western Beausejour's Team, UlverstonJanet, Ulverston, United Kingdom. Best Western Beausejour Hotel - Lourdes. It"s always nice to read positives words and we hope we will have the pleasure to welcoming you and your family again soonly. Really good hotel very clean & food & wine extremely good. We hope to welcome you again in Lourdes soonly. The best in Lourdes. We are pleased to know that you were happy about the location of our hotel which is in front of the railway station and 10 minutes from Sanctuary of Lourdes. Hueg tankyou to the team in the kitchen - wonderful meal. The rooms are beautiful, especially the suites 301 and 317 were we have been staying. Staff spoke English very well and very helpful and friendly. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Mrs Gaston, Thank you for such a glowing review. With renewed thanks, M. Martin, General manager, Dear Lorraine, Thank you for your review of your recent stay at Best Western Beauséjour Lourdes, We are delighted that you had a positive experience at our three-star hotel. It is approximately a four minute walk to the Sanctuary of Lourdes through the quaint village of Lourdes. Very clean and comfortable. Spotless accommodation. Would stay in this particular hotel again but I would try booking last minute in order to get a better deal. The Best Western Plus Hotel Le Rive Droite & SPA is ideally located in the center of Lourdes. My mum and Dad drove down to Lourdes from the Uk and due to the street parking issue paid to park the car in the hotel car park over the river at €15 a day so this needs factoring into spending money/ budget. The hotel as many have said is directly opposite the railway station but far enough away to not hear any trains. Hotel website. Thank you for appreciating our high standards and our parking facility. Pascal M, Assistante Commerciale at BEST WESTERN Hotel Beausejour Lourdes, responded to this review Dear customer, Further to your review, we would like to thank you so much to share your opinion with us. With the windows closed, you can't hear any noise from outside. I would appreciate if you could contact me personally so that we can discuss this matter further. We enjoyed our stay at this lovely hotel which was right across from the train station. We're a family of five and they gave us a nice room that accommodated all of us. Perhaps he is talking directly to the Pope, I muse, after all it is Lourdes. The room is tiny, tiny but very clean. A small cosy hotel suitable for both business or pleasure with access to all amenities. The room was very pleasant though and cleaned well every day. Great hotel very helpful fantastic views from our room food in restaurant very reasonable.its located in the heart of Pyrenees we didn't realise that Lourdes was a city so much to do and see.the sanctuary was amazing. The hotel has excellent views of the river and is situated on a quiet street. We will stay here again on any future visits to Lourdes. Your comments give us an idea of future improvements we could do regarding our services such as the lift, which we're very sorry of hearing that you found it small. Balcony In the nice, clean good size bedroom overlooking the Gave River. Nice hotel with very helpful staff. The room itself was pretty small but the bed was comfortable with all the amenities of a good hotel: water kettle, toiletries, etc. It's a pleasure to see you again The reception, We would like to thank you for your very kind comment and for staying at our hotel. We are also delighted to know that you found our staff to be friendly and professional and we are very glad that you appreciated the cleaness of your room (facing the garden) and also the quality of the food that we serve in our Restaurant Le Parc. However, we are sorry to hear that your room did not entirely meet your expectations. The team and I are so happy we could make your stay so great. The staff were so friendly and could not do enough for my disabled mother and myself. Come on guys! The hotel is within walking distance of the Notre Dame Basilica, in Lourdes. Best regards, P. Martin, Dear guests, Thank you for posting your review, and first of all please accept my sincerest apology for the incident that you had in our restaurant. All in all we had a wonderful stay. View from my balcony just amazing. they organised a taxi transfer from airport upon arrival and another transfer on departure. Rooms a touch small but all with tiny balcony, mountain views, spotless and clean. The Best Western Plus Hotel Le Rive Droite is a wonderful hotel to stay in when visiting Lourdes. Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Dear Madam, It has been a great pleasure for us to welcome you to our Hotel. We cannot praise enough the management for taking so much care about his hotel as everything is top notch. Our stay at this hotel was very pleasant. Money changers in abundance. Our room was very small, it was like a double bed in a single room. Our room was small, and the double bed much smaller than we are used to. The Best Western Beausejour is located in Lourdes, France surrounded by picturesque views of the Pyrenees Mountains. We thank you for your compliments. Really great staff. Cetainly our destination next time in Lourdes. Welcome Hall. It is great to know you enjoyed your dining experience and belived it to be of good value. Your satisfaction is our main priority. Good value for money and surprisingly a very cute hotel, exceeded expectations. Located in Lourdes, 2,300 feet from Basilica of Our Lady of the Rosary, Best Western Plus Hôtel Le Rive Droite & SPA features accommodations with a bar, private parking, a shared lounge and a garden. Thank you for appreciating our location. Good WIFI. Hotel name: Best Western Plus Hotel Rive Droite Spa Hotel catagory: 4 stars Hotel location: central Hotel first impression: positive Reception: Warm and welcoming Room type: Superior Room number: 203 Room first impression: positive, recently remodelled Room size: on the smalls side for this price categorie Air conditioning: yes, worked very well and silently Safe: yes View from the room: street, water Beds: queen, comfortable, medium hard, two types of pillows Bathroom: adequate in terms of space, shower, 1 sink. Friendly staff. Food at the hotel was reasonably-priced and very delicious. Easy walk to the grotto 10 minutes. Our room was on the first floor and we found it a tad small but quite serviceable. If you are on foot, it's a long walk uphill after. We would be pleased to welcome you again. The proximity of the train station is no problem at all, on the contrary. Kind Regards, Dear customer, Further to your review, we would like to thank you so much to share your opinion with us. Location is very good to visit the holy grotto 5 mins just below but is at the opposite end of town from the main pilgrim hotels. We had trouble trying to work out how to use the bath & shower taps but this was a minimal issue. Our tasty breakfast is a full buffet that caters to everyone's tastes at only 12 €. We are very glad you spent an enjoyable moment in our Hotel & could appreciate our different services. Beds are very comfortable. Location, just be aware it is up a low gradient hill from the Gav for about a quarter of a mile, which was never an issue for us but the less mobile may find it tiring at the end of a long day. The rooms were nice new and clean. Best Western Beausejour's Team. Couldn't wash my legs without being half in and half out the shower! The refurb has updated and refreshed the hotel though it still retains its character. Atmosphere is very good, staff is so friendly. A central location - very handy for the station and the centre of town - parking was no problem. Our room was good sized with two separate baths, one w/shower-tub. We all look forward to the pleasure of seeing you again in the future. Another stay at this hotel that we love. When traveling, it is the little things that make the trip memorable or annoying. Couldn't have picked a better hotel in Lourdes. It is a 10 minute walk from the centre of the old town, but has a free private car park. But, it was because our room was a bit warm. From our welcome to our goodbye, this hotel was such a delight. I could not recommend a hotel more highly, its standards are always high, its location very convenient and it is astonishingly good value for money....try it! Although compact there was space in the bathroom for a larger shower which would have been appreciated. Hotel is perfectly located about 5-7 minutes walk away from the Rosary Basilica. Dear Madam, It has been a great pleasure for us to welcome you to our Hotel. Your comments give us an idea of future improvements we could do regarding our services such as the lift, which we're very sorry of hearing that you found it too small. It was one of their renovated rooms, and we thought it was a very comfortable hotel. We came here on an off season, which was quiet. Breakfast and Customer Care is good. I would appreciate if you could contact me personally so that we can discuss this matter further.